Terms of Service

Terms of Service

These Terms of Service govern access to and use of zqhsshoes.com and the purchase of shoes from Hong Kong Weizheng International Limited. By accessing zqhsshoes.com, placing an order, or using any service offered through zqhsshoes.com, the user accepts these Terms of Service in full. If the user does not accept these Terms of Service, the user must not use zqhsshoes.com or place an order.

Orders and Payment

All orders are subject to acceptance by Hong Kong Weizheng International Limited. Payment must be completed before an order is processed. Hong Kong Weizheng International Limited may cancel an order when the product is unavailable, when payment is not authorized, or when fraud is suspected. The user is responsible for all charges incurred through the user's account.

Shipping and Delivery

Hong Kong Weizheng International Limited ships shoes to the address provided by the user. The user must provide a correct and complete shipping address. Delivery timelines vary by destination and carrier. Hong Kong Weizheng International Limited is not responsible for delays caused by carriers, customs authorities, or events beyond Hong Kong Weizheng International Limited's reasonable control. Risk of loss passes to the user upon carrier delivery confirmation.

Returns and Refunds

Customers may request a refund for any reason within 14 days of receiving the product. No reason is required. The refund request must be submitted within 14 days of receipt. Products must be returned in unused condition with all original materials. Hong Kong Weizheng International Limited may reject a refund request submitted after 14 days from receipt. Refund processing and arrival to the customer's account takes at least 14 days from approval of the refund request. The customer's bank or payment provider may require additional processing time.

Damaged or Defective Items

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must provide order details, photographs, and a description of the damage or defect. Claims submitted after exactly 7 days of receipt will not be accepted. Hong Kong Weizheng International Limited may require return of the damaged or defective item before providing a refund or replacement.

PayPal Refunds

PayPal refunds take at least 14 days from approval of the refund request. Due to local laws, PayPal refunds in some regions may take up to 30 days. The customer must ensure the PayPal account information is correct and active. Hong Kong Weizheng International Limited is not responsible for delays caused by PayPal, the customer's bank, or local payment regulations.

Account Responsibilities

The user is responsible for maintaining the confidentiality of account credentials. The user must not share account access with another person. The user must notify Hong Kong Weizheng International Limited immediately of unauthorized account use. Hong Kong Weizheng International Limited is not liable for losses caused by the user's failure to secure account credentials.

Intellectual Property

All content on zqhsshoes.com, including text, images, logos, and software, is owned by Hong Kong Weizheng International Limited or its licensors. The user may not copy, modify, distribute, sell, or exploit any content without written permission from Hong Kong Weizheng International Limited. Unauthorized use may result in legal action.

Prohibited Conduct

The user must not use zqhsshoes.com for unlawful purposes. The user must not submit false orders, interfere with site security, scrape data, or attempt to gain unauthorized access. The user must not harass Hong Kong Weizheng International Limited personnel or other users. Hong Kong Weizheng International Limited may suspend or terminate access for prohibited conduct.

Limitation of Liability

Hong Kong Weizheng International Limited provides zqhsshoes.com and products on an available basis. Hong Kong Weizheng International Limited is not liable for indirect, incidental, special, or consequential damages. The total liability of Hong Kong Weizheng International Limited for any claim is limited to the amount paid by the customer for the relevant order. This limitation applies to the fullest extent permitted by Hong Kong law.

Indemnification

The user agrees to indemnify Hong Kong Weizheng International Limited against claims, losses, liabilities, and expenses arising from the user's violation of these Terms of Service, misuse of zqhsshoes.com, or infringement of third-party rights. Hong Kong Weizheng International Limited may assume exclusive defense of any matter subject to indemnification.

Governing Law

These Terms of Service and any dispute arising from them are governed by Hong Kong law. The courts of Hong Kong have exclusive jurisdiction over any dispute arising from these Terms of Service or the use of zqhsshoes.com. The user submits to the personal jurisdiction of the courts of Hong Kong.

Dispute Resolution

The user must contact Hong Kong Weizheng International Limited at [email protected] before starting legal action. The parties must attempt to resolve the dispute in good faith. If the dispute is not resolved, the dispute must be brought in the courts of Hong Kong under Hong Kong law.

Contact Information

Questions about these Terms of Service must be sent to Hong Kong Weizheng International Limited at [email protected]. The physical address is ROOM 232, 2/F, SECURE HOUSE, 68 HOW MING STREET, KWUN TONG, KLN, HONG KONG. The telephone number is +852 4722 2660. The website is zqhsshoes.com.